Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information:

1. Information Collected:
   We collect basic information such as your name, contact details, medical history (as provided), and payment information when you use our booking system or speak with a provider.

2. How We Use It:
   Your information is used solely for healthcare delivery, prescription processing, and follow-up communication. We do not sell or share your data for marketing purposes.

3. HIPAA Compliance:
   All medical visits are conducted using HIPAA-compliant, encrypted telehealth platforms. Your health data is stored securely.

4. Third Parties:
   We may use third-party services (like CharmHealth EHR or payment processors) that follow strict privacy standards.

5. Your Rights:
   You may request access to your records or correction of inaccurate data at any time by emailing us at care@sendclinic.com.

6. Cookies & Website Data:
   Basic, non-identifiable data (e.g., website analytics) may be collected to improve our site. You may opt out via your browser settings.

7. Contact Us:
   For questions about privacy, email care@sendclinic.com or leave a voicemail at (650) 417-3479.